When he asked when his bags would arrive, he says there was "little to no direction" from staff. via Calgary and Toronto, only to find that his luggage and car seat were nowhere to be found at his final destination. On Canada Day, Dan MacLean daughter and his daughter flew with WestJet from Regina to Sydney, N.S. Many passengers who shared stories of baggage going missing told CTVNews.ca they had trouble getting answers from airline staff regarding where their luggage was and when they could expect it to arrive. "The trip was basically messed up thanks to (Air Canada) losing our bag." "You know, it was very, very frustrating," Crimp told CTVNews.ca over the phone on Wednesday. He didn't get his bag back until July 12 - more than a month after his flight. Like Sales, Crimp also had to spend the first day of his trip trying to chase down his bag and buying replacement clothes, while losing a valuable day of sightseeing. via Halifax on June 3, his bag was also nowhere to be found after arriving at Heathrow airport. resident Simon Crimp, who flew with his son on Air Canada from Vancouver to London, U.K. No money will ever be able to replace that," Sales said in a phone interview with CTVNews.ca on Tuesday.įor Surrey B.C. Nearly 70 days later, Sales still hasn't gotten his bag back.Īnd while they had an enjoyable time on the cruise ship after purchasing new clothes and underwear for their trip, Sales said the lost luggage was "a black cloud" that loomed over his wife's head. But after their flight to Toronto arrived late, they had to be booked onto another connecting flight to Dublin. They flew with WestJet and Aer Lingus from Winnipeg to Dublin via Toronto on May 15. Frustrations continue to mount at Canada's airports as reports of lost and delayed baggage pile up, with some passengers spending weeks, or even months, waiting for their missing checked luggage to catch up with them.Ĭatherine Roberts and her husband, Bob Sales, had plans to celebrate her 70th birthday with a European cruise.
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